Your Journey With Us
Welcome to Brisbane General &Laser Dentists
At Brisbane General & Laser Dentists we love meeting new people andwelcoming you to our practice. Our friendly and professional team are here to assist you in any way required, to make your visit a comfortable, positive and a stress-free experience whilst in our care.
When arriving at our practice, you’ll be warmly greeted by our friendly receptionist before being invited to make yourself comfortable in our relaxing waiting room. Our receptionist team will be here to help answer any of your queries about your visit.
We ask that you please arrive at least 10-15 minutes before your appointment, to allow for time to fill out a medical history form. Or alternatively we can send you an electronic version prior to your appointment. This information will assist our dental team with your important relevant information. Remember to bring your health fund card and MEDICARE card (for Child Dental Benefit Scheme patients) to your visit.
Your First Consultation
Your first appointment may take around 40 – 50 minutes. During your appointment you will be greeted by your dentist, where all your concerns will be discussed carefully. Your dentist will run through your full history and get an understanding of your dental issues. During this time, a full oral examination will take place to assess your mouth, gums and teeth for any signs of concern. Your dentist may recommend taking x-rays of your teeth/mouth and may take some photographs and moulds of your teeth in some occasions where necessary.
This will be followed by a discussion of your treatment options and full estimates of the cost of treatment. We do offer flexible payment plans for larger treatments to make our services accessible for all patients.
We understand that you may be feeling nervous or anxious about your first visit. Please make this known to our friendly reception team if you are feeling anxious when booking your appointment.
Remember, we have seen it all before, so our experienced team are here to assist you offering a gentler approach to dentistry, in a fun, stress-free environment. Our dentists will never rush a patient, and ensure they provide plenty of time to fully discuss treatment and address any questions you may have.
All of our rooms have televisions on the ceilings, to allow you to watch your favourite movies or NETFLIX whilst laying back in the dental chair. We can also provide relaxation music in all the rooms.
If you are in pain, please inform the receptionist when booking your first appointment. We will book you enough time to try to get you out of pain at this first appointment.
Your Child's First Visit
We love treating children. We understand how important your child’s first visit is, so we try tomake it a fun experience, like allowing your child to hold the mirror and count their teeth. Children love laying back in the dental chair to watch our cartoons on the kid's tv channel on the television screen on the ceiling.
The Child Dental Benefits Schedule (CDBS)
This funding from Medicare provides basic dental services to children. Dental services are capped at $1,000 over 2 consecutive calendar years.
Dental Services include:
To be eligible for the Child Dental Benefits Schedule, the patient must:
Be aged 2 to 17 years for at least 1 day of the calendar year
Be eligible for Medicare
Receive, or be part of a family receiving, certain Australian Government payments
We believe your family deserves access to dental treatments. We strive to keep high-quality dental care accessible to all. We have partnered with financial solutions that allow you to confidently manage your healthcare budget.
We also offer Afterpay for a fast and easy buy now pay later payment option. Afterpay allows 4 interest free repayments every fortnight. It is easy to apply and set up. Please visit Afterpay for terms and conditions.
We are preferred providers for BUPA, CBHS and HCF and accept all other health funds and payments/deposits through EFTPOS, VISA, AMERICAN EXPRESS and MasterCard. Patients can conveniently claim Health Fund Rebates on the spot with HICAPS link. Indeed, we seek to cater to patients from all walks of life, making treatment available to everyone.
WE ACCEPT ALL HEALTHFUNDS
Payment Plans/Finance Options
We try to make payments easy and affordable for you. For complex and involved treatment plans, we offer dentistry finance options as part of the planning process for patients.